Design Thinking and Digital Civilization: Strategies for Building Civic Skills in Digital Transformation

Abstract

The purpose of this study is to examine civic education strategies in building digital civility amid the emergence of various innovations such as Artificial Intelligence (AI) and the Internet of Things (IoT) in the 21st century. This study uses a qualitative method with a literature review approach to provide a strong theoretical foundation and enrich the researcher's understanding of the issues being studied, as well as to serve as material for further research. Data collection was carried out by reviewing credible books, journals, articles, and research reports. Data analysis was conducted in three stages, namely data reduction, data presentation, and conclusion drawing. The results of the study show that civic education still lacks the ability to foster digital civility among citizens. Design thinking strategies are needed to foster critical thinking, creativity, and problem-solving skills amid the challenges of the digital age, with the following stages: i) Empathies: foster awareness of digital citizenship; ii) Define: formulate issues of digital citizenship; iii) Ideate: generate ideas in the form of innovative solutions to overcome digital problems; iv) Prototype: create digital citizenship education products; v) Test: test products in communities or schools, evaluate their impact, and conduct critical reflection. This research is expected to contribute significantly to the development of a Digital Citizenship Education strategy to realize smart and good digital citizenship among students.